Unified Communications

Rapidly evolving technologies, consumerization of IT, proliferation of smart phones and the increasing adoption of Bring-Your-Own-Device (BYOD) are simultaneously creating a host of new opportunities and challenges at workplaces. Unified Communications is driving a paradigm shift in communications in terms of both technology and economics. Enterprises are looking at unification of various communication tools and integration of new architecture through sophisticated and secure technological solutions over virtualized platforms. With the services tightly linked to the user, this unification provides unprecedented levels of personalization and control over the communications experience at any time, in any place and on any device.

Building your enterprise communications on a Unified Communications platform increases collaboration and maximizes your business efficiency. Choosing the right partner can simplify your network infrastructure; seamlessly transforming your business to a next generation enterprise.

Every business has a unique unified communications and collaboration roadmap and as a result, sets different priorities for integrating communication tools in their business — whether these tools are email, voicemail, IP telephony, instant messaging, video conferencing, or collaboration. A top priority among businesses is integrated audio and web collaboration for everyday smaller meetings as well as for large events. No matter how far along you are in developing you unified communications and collaboration roadmap, DoubleClick has a collaboration solution that will allow you to deploy a global program and build a foundation for ongoing service support.

Business Problems

1Let's have a look at the business problems which organizations face

  • Lack of information visibility throughout the communication channel
  • Changing customer relationship management expectations
  • Failure to respond to shifting consumer behavior
  • Optimizing operations and maximizing ROI on technology spend
  • Secured mobility to enhance user productivity

Combine communications

Combine communications into a single solution to help your employees, customers, suppliers, and partners communicate quickly and easily. DoubleClick’s solutions allow you to connect teams and information, and help enable comprehensive and effective collaborative experiences. Your organization can have following benefits:

1Operational Benefits

  • Reduced cost of converged networks and IT management
  • Reduced Cost of travel, resulting in a lower carbon footprint

2Productivity Benefits

  • Improved customer experience and satisfaction
  • Enhanced user productivity
  • Improved staffing management

3Strategic Benefits

  • Improved real time collaboration between dispersed teams
  • Rapid problem resolution
  • Faster decision-making

4Services which we offer

  • Voice Service: UC collaboration and contact center solutions enhancing user productivity and to help deliver exceptional customer experience
  • Video Service: Enable collaboration within organization and outside connect customers and partners through video conferencing solutions
  • Messaging Services: Connecting email, voice and collaboration applications on premise or cloud
  • Sharepoint Services: Web Application platform for intranet, document and content management